Inevitably at this time churches are being encouraged to think about those who may be in greater need, isolated or unable to get out and about. Whilst working within government and health guidance about levels of contact and self-isolation we also want to remember standard safeguarding practice including:

  • being clear about the role any visitor is performing
  • making sure that anyone who is visiting has oversight from the church
  • making sure that someone else is told about the visit, its purpose and reporting back any points of particular concern
  • anyone who wishes to start visiting at this time undergoes standard safe recruitment processes

For those receiving visits

Do not allow strangers into your home, even if they claim to be part of a Community Support Scheme. Check with the scheme first (not using the phone number supplied by your 'visitor')

Do not pay for shopping in advance

Pay for your shopping deliveries by:
1. Bank transfer if you are online or a family member can arrange this
2. Telephone banking — this can be arranged by phoning the number on the back of your bank card
3. Cheque (if you don't have Covid19)
4. Cash as a last resort

For those undertaking visits and/ or keeping in contact with members and associates

You will need to think about care for your community who are ill or self-isolating, and how you can support them. Current advice for those who are self-isolating is to try to avoid visitors to your home — although friends, family or delivery drivers can drop off food. You might be able to collect essential supplies and medication for them. Also consider other methods of communicating with those who are ill or self-isolating, such as phone or email

The new Foundation Module materials remind church volunteers and paid staff of the need to protect themselves, so as well as washing your hands as instructed, keep records of shopping payments, receipts etc.
Pay particular attention to the care and needs of single people and the elderly who are isolated from their families.

You may want to think about how you will pastorally and spiritually support your community during this time which may be frightening and difficult for some people. You can download worship resources here or perhaps direct people to live streamed services online that they can take part in.