Visiting and pastoral care will normally be offered via the phone, in pastoral emergency e.g. death, visiting will be undertaken in line with latest hygiene guidance. Ministers who are unable to visit should refer the need to a colleague. It is very important that all church members involved in such support are very clear on and committed to adhering to the Government's isolation and general hygiene advice.
- Anyone planning to make a visit to someone's home should make a phone call in advance to confirm whether the visit is possible
- Identify and brief lay people who can provide telephone support and prayer for those who are fearful or otherwise distressed.
- Develop a plan for the pastoral and practical support of those who are vulnerable or housebound in the community. The plan must adhere to safeguarding policies and hygiene practices.